Sales Account Manager

I'm interested in

Location: Tuas (Singapore)

We are looking for a qualified Sales account manager to join our company. You will be responsible for developing long-term relationships with customers and overseeing sales.

As a Sales account manager, you should work to satisfy customers’ needs and requests, respond to their queries promptly, and aspire to deliver a positive customer experience. You should have excellent communication and negotiation skills and be customer service oriented.

Eventually, you should be able to grow our business by building successful, long-term client relationships.

Responsibility

Manage a portfolio of accounts to achieve long-term success.
Develop positive relationships with clients.
Act as the point of contact and handle customers’ individual needs
Bring new business using existing and potential customer networks.
Resolve conflicts and provide solutions to customers promptly.
Supervise account representatives to ensure sales increase.
Report on the status of accounts and transactions
Set and track sales account targets, aligned with company objectives.
Monitor sales metrics (e.g. quarterly sales results and annual forecasts)
Suggest actions to improve sales performance and identify growth opportunities.

Requirements and skills

Proven work experience as a Sales account manager or Sales account executive
Hands-on experience in sales and an ability to deliver excellent customer experience.
Knowledge of CRM software and MS Office (MS Excel in particular)
Understanding of sales performance metrics
Excellent communication and negotiation skills
An ability to deliver projects and answer inquiries on time.
Business acumen with a problem-solving attitude
At least a Diploma/Advanced/Higher/Graduate Diploma in Marketing or equivalent.

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